Availability/Delivery

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Availability

The availability status of our products is shown on the product information pages and uses a three light system:

  • Status green: Item is in stock and immediately available
  • Status yellow: Low stock - the item quantities are low
  • Status red: Out of stock - item is sold out, but when you order it, we will place it in back-order.

Delivery

Your order will be delivered by Australia Post directly to the delivery address you specified in the checkout.
Orders placed until 10 AM on a working day are despatched on the same day. Depending on the destination and distance the delivery time is 1-5 working days.
You can find further information about the delivery times in the parcel service standards of the Australia Post.

If we don’t have the inventory to ship your order complete within 4 business days of order placement we’ll contact you to discuss options. Those options may include replacing the
item with an equal or greater quality item, shipping what we have in stock and back ordering the rest, shipping what we have in stock and canceling the rest, or canceling the order all together.

Deliveries outside Australia

Unfortunately we cannot accept orders from foreign countries in our onlineshop.
You have the possibility to order in the onlineshops of our foreign subsidiaries.

Please find an overview of our foreign onlineshops here:


to the selected onlineshop